We’re here to help.
Pick the channel that fits your question. We aim to respond within two business days.
General + billing
Account questions, billing, refunds, integrations, anything that does not fit the other channels.
contact@keendai.comPrivacy + data requests
Access, deletion, or correction of personal data. If you are a prospect who appeared in someone’s lead list, this is also the right address.
privacy@keendai.comSecurity incidents
Suspected unauthorized access, vulnerability reports, anything that needs to reach us fast and confidentially.
security@keendai.comMost answers live in the docs.
Before you email, check the pages below. They cover the questions we hear most.
FAQ
The most common questions about pricing, data, and how Keendai works.
How it works
The end-to-end flow from ICP to delivered lead list.
Pricing
Free, Starter, Pro, and Lead Packs, plus the feature comparison.
Terms of Service
Plans, packs, refunds, auto-recredit, acceptable use.
Privacy Policy
What we collect, how we use it, your data rights.
Data Processing Addendum
For customers who need a DPA on file.
Response time
We aim to respond within two business days. Most messages get a reply faster. Security incidents are triaged the same day they arrive.
Mailing address: H2Op, 2160 Barranca Parkway #1210, Irvine, CA 92606, USA.
Still stuck? Send us a note.
We read every message. Be specific about what you tried and what you expected.