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FAQ

Frequently asked questions

Don't see your question? Email contact@keendai.com.

Product

Static databases give you a list. Keendai ranks fresh leads against your ideal customer profile, verifies the contact details before delivery, and explains in plain English why each lead is a fit. Different category: we feed your stack, we don’t replace your CRM.

A 0–10 number indicating how well a lead matches your ideal customer profile given the current signals. Every score ships with a 1–2 sentence reason citing the specific signals that drove it.

No. Cold email sending is a separate product called Gaidme. See gaidme.com.

Yes. Save and switch between as many profiles as you need. Run a different ICP for each campaign or vertical.

Only usable leads count. Duplicates against your previous deliveries, records we could not resolve to a usable business contact, and emails confirmed as undeliverable are automatically re-credited to your balance. Re-credits return to the bucket the lead was drawn from (monthly entitlement, rollover, or the originating Lead Pack) and do not extend the 90-day pack expiry.

Contact

Email contact@keendai.com for anything (billing, integrations, general). Call or text +1 (949) 325-3364 for time-sensitive items. Privacy and data requests go to privacy@keendai.com. Security incidents go to security@keendai.com.

Pricing & billing

25 leads per month, no credit card. Same product, just lower cap and fewer integrations.

Yes. Cancel from your billing page. Access continues to the end of your current billing period, then read-only with a 90-day grace window during which you can resubscribe to recover everything.

Not yet. Monthly billing only at launch. We will revisit annual after a few quarters of churn data.

All major credit cards via Stripe.

Wait for the next cycle or upgrade. Paid tiers also carry 50% of unused leads forward (capped at one month, expires after 30 days).

Data & privacy

Keendai uses public business information and trusted B2B data providers to find and verify leads. Every lead is checked before delivery so your team gets usable contact information, not stale lists.

We deliver only B2B contacts with public business roles. Suppression and opt-out lists are honored. See our DPA and Privacy Policy for the legal details.

No. Your saved profiles and exported lead lists are private to your workspace. We do not resell or aggregate customer data.

Google Cloud (us-central1). Encrypted at rest and in transit. Backups retained 30 days.

Technical

Not at launch. We will ship REST endpoints for profile management, runs, and exports after the first cohort lands.

Export to CSV or XLSX and load into anything. Webhooks and REST API are available for live delivery. Native CRM sync (HubSpot, Pipedrive, Salesforce, Close, Attio) ships on request. Pair with Gaidme (our cold-email engine, separate product) for a fully integrated outreach setup.